Privacy Policy

Last Updated: February 2026

Chhotubhai Chaat Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including:

• Account Information: Name, email address, phone number, profile picture
• Delivery Information: Delivery addresses, location data, preferred delivery times
• Payment Information: Payment method details (credit/debit cards, digital wallets), billing address, transaction history
• Order Information: Order history, preferences, ratings, and reviews

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Location Data: Precise and approximate location information through GPS, WiFi, and cellular network signals (when location services are enabled)
• Usage Data: App usage patterns, features accessed, time spent on the app
• Log Data: IP address, browser type, access times, referring URLs

1.3 Third-Party Information

We may receive information from third-party services you use with our app, such as:

• Social media platforms (if you log in via social media)
• Payment processors (PayU, Razorpay, Cashfree, PhonePe)
• Analytics providers

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To process and fulfill your orders, manage your account, and provide customer support
• Location Services: To show nearby restaurants, calculate delivery distances and times
• Communication: To send order confirmations, delivery updates, and respond to inquiries
• Payment Processing: To process payments via secure third-party gateways
• Personalization: To customize your experience and remember your preferences
• Analytics: To improve our services and develop new features
• Legal Compliance: To comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information with:

• Service Providers: Restaurants, delivery partners, payment processors (PayU, Razorpay, Cashfree, PhonePe)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of merger, acquisition, or sale of assets
• With Your Consent: When you provide explicit consent

We do not sell your personal information to third parties.

4. Location Information

Our Service uses location data to display nearby restaurants, calculate delivery charges, and enable order tracking. You can control location permissions through your device settings. Disabling location services may limit certain app features.

5. Data Security

We implement appropriate security measures including encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records. When no longer needed, we delete or anonymize your data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Account Deletion: Delete your account at any time — see our Account Deletion page for instructions
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@chhotubhaichatcenter.com

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and updating the "Last Updated" date. Your continued use constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or our data practices:

• Chhotubhai Chaat Center
• Email: support@chhotubhaichatcenter.com
• Website: https://chhotubhaichatcenter.com

12. Consent

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.

---

Account Deletion Instructions →